As a general matter, Machines4u.com.au does not provide refunds for listings more than 24 hours after a listing is purchased unless it took longer than 72 hours for your listing to be posted to the Machines4u.com.au site. In order to be eligible to receive a refund under these circumstances, Machines4u.com.au must receive your refund request in the manner described below within 5 calendar days of your purchase of a listing.
Machines4u.com.au further reserves the right to make refunds at any time in connection with cases of fraud, abuse, and in other limited instances. Machines4u.com.au does not provide refunds under any other circumstances. Machines4u.com.au reserves the right to finally determine in its sole discretion whether the criteria for a refund set forth in this policy have been satisfied and to request any additional information relevant to such request.
All refund requests must be in writing and include your name, address, e-mail address, ad ID, equipment description, the last 4 digits of the credit card used to purchase the listing, and the reasons you are requesting a refund. Please send all refund requests through our e-mail contact form.
Machines4u.com.au is not responsible for refund requests that are not timely received in accordance with this policy for any reason, including without limitation, Web congestion, addressing mistakes, computer or Internet downtime, or requests submitted by phone, postal mail, or any other manner not expressly provided for in this policy.
NOTE: The Machines4u Standard Refund Policy applies to online-only listings, as defined above, purchased on the Machines4u.com.au site. The Machines4u Standard Refund Policy does not apply to any listings that are purchased from one of Machines4u.com.au's newspaper or other affiliates or partners as part of a print/online bundled package, even if such listings appear on the Machines4u.com.au site.