{"id":26068,"date":"2019-04-24T09:51:30","date_gmt":"2019-04-23T23:51:30","guid":{"rendered":"https:\/\/www.machines4u.com.au\/mag\/?p=26068"},"modified":"2022-06-15T11:46:09","modified_gmt":"2022-06-15T01:46:09","slug":"email-list-cleaning-why-is-it-important","status":"publish","type":"post","link":"https:\/\/www.machines4u.com.au\/mag\/email-list-cleaning-why-is-it-important\/","title":{"rendered":"Email List Cleaning: What Is It and Why Is It Important?"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">What is email list cleaning? Put simply, it\u2019s getting rid of uninterested and unengaged email addresses from your list.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Keeping a clean list is one of the most important aspects of your email marketing efforts. It will allow you to reach inboxes that matter most. There\u2019s no point emailing people who aren\u2019t interested or, worse yet, aren\u2019t expecting to hear from you.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So, once you\u2019ve <\/span><a href=\"\/mag\/easily-build-business-email-list-exporting-current-contacts\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">exported your contacts and built your list<\/span><\/a><span style=\"font-weight: 400;\">, it\u2019s time to clean. Think of it like a spring clean, because you\u2019ll use this process more than once to ensure your emails are hitting customers who will engage.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In this article, we\u2019ll go over some general best practices, the benefits of email list cleaning and why it\u2019s so important.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Benefits of Email List Cleaning<\/span><\/h2>\n<h3><span style=\"font-weight: 400;\">Better Opens &amp; Click-Through Rates<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Email marketing open and click-through rates (CTR) are critical for gauging the success of your campaign. So, if you\u2019ve sent to cold lists where people aren\u2019t interested (and therefore aren\u2019t opening or clicking your links), your statistics will plummet.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Fewer Spam Complaints<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">When you receive an email from a business you don\u2019t know, how do you feel? Kind of peeved, right? You might even be so aggravated, you click it just to hit the \u2018unsubscribe\u2019 button. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">When people aren\u2019t expecting your emails, they\u2019re more likely to mark you as spam.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">That\u2019s bad.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">And every time it happens, email providers (like Gmail or Yahoo) log them as complaints. If too many complaints are lodged against you, your emails will skip the inbox entirely and go straight to spam folders<\/span><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">By keeping your list clean, you\u2019ll reduce the likelihood of emails being marked as spam. With less spam complaints comes a better sender reputation, which means more emails reach your subscribers.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">More Accurate Reporting<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">It\u2019s hard to tell how you\u2019re performing when you\u2019re sending to uninterested recipients. It\u2019s like yelling into a barren wasteland: no one will hear you. Regular list cleaning means more engaged contacts, which makes it easy to track your results and get an idea of how to target future marketing campaigns.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">When To Clean Your Email List<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Let\u2019s start looking at your campaign results. If you notice any of the following, you\u2019ve got a problem:<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">A pattern of reduced open and click throughs<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Increasing unsubscribes &amp; spam complaints<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">These are major red flags that could mean you\u2019re missing out on sales. But don\u2019t panic, a bit of list spring cleaning should help get you back on track.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">How To Know When Your Email List Has Gone Cold<\/span><\/h2>\n<p><a href=\"https:\/\/www.hubspot.com\/database-decay\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Hubspot data<\/span><\/a><span style=\"font-weight: 400;\"> suggests email databases degrade naturally by around 22.5% every year. That\u2019s around \u2153 of people who will never open your emails, so it\u2019s best to avoid emailing them in the first place.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But, how do you know when your email list has gone cold? It\u2019s easy, think about whether they\u2019ve interacted with your business in the past 12 months. If they haven\u2019t interacted or been contacted, they won\u2019t be expecting an email from you, so you can consider it a cold email.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Sending emails to people who aren\u2019t expecting to hear from you runs the risk of your emails getting marked as spam. So, it\u2019s best to simply remove these people. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">A good general rule is remove any contacts who have ignored your email more than 3 times in a row.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">List Cleaning: Who To Remove<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">So, now you know the benefits of list cleaning, why it\u2019s so important and when to do it. But who should you actually remove? <\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Email addresses that bounce<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Expired email addresses<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Duplicate email addresses<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Spam email addresses<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">People who have unsubscribed<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Emails from bought email lists<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">For legal reasons, you should never email people who haven\u2019t given you permission or subscribed to your email list. You also don\u2019t want to include people who have unsubscribed or bounced as this can impact your sender reputation and potentially cause email providers to block your IP. In fact, hitting unknown accounts, such as expired email addresses, <\/span><a href=\"https:\/\/blog.hubspot.com\/blog\/tabid\/6307\/bid\/27111\/3-Reasons-to-Practice-Good-Email-List-Hygiene.aspx?_ga=1.171877664.1866822358.1456501228#sm.0000o5c3iom8gdkipdw2l236rj19q\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">at a rate higher than 5%<\/span><\/a><span style=\"font-weight: 400;\"> will cause your deliverability to dramatically decrease and send your emails to directly to spam folders.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Good List Checklist<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">So take a look at your email database: if you tick these boxes, congrats!<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Everyone on your list has a prior relationship with your business<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The people on your list are expecting your email<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">You have contacted these people in the last 12 months<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">You\u2019re good to go! You have a clean list and you\u2019re ready to send beautiful marketing emails with quality content to people who want to hear from you.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Now you can load your list to Machinemail and start sending beautiful branded emails in less than 90 seconds.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Let us know if you found this article helpful below.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-weight: 400; font-size: 8pt;\">Sources: Hubspot, optinmonster.com, keap.com<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>What is email list cleaning? Put simply, it\u2019s getting rid of uninterested and unengaged email addresses from your list. Keeping a clean list is one of the most important aspects of your email marketing efforts. It will allow you to reach inboxes that matter most. There\u2019s no point emailing people who aren\u2019t interested or, worse [&hellip;]<\/p>\n","protected":false},"author":32,"featured_media":26072,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[23069,20938],"tags":[1463],"yst_prominent_words":[],"class_list":["post-26068","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-best-practice-guides","category-knowledge-base","tag-machinery"],"_links":{"self":[{"href":"https:\/\/www.machines4u.com.au\/mag\/wp-json\/wp\/v2\/posts\/26068","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.machines4u.com.au\/mag\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.machines4u.com.au\/mag\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.machines4u.com.au\/mag\/wp-json\/wp\/v2\/users\/32"}],"replies":[{"embeddable":true,"href":"https:\/\/www.machines4u.com.au\/mag\/wp-json\/wp\/v2\/comments?post=26068"}],"version-history":[{"count":4,"href":"https:\/\/www.machines4u.com.au\/mag\/wp-json\/wp\/v2\/posts\/26068\/revisions"}],"predecessor-version":[{"id":28995,"href":"https:\/\/www.machines4u.com.au\/mag\/wp-json\/wp\/v2\/posts\/26068\/revisions\/28995"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.machines4u.com.au\/mag\/wp-json\/wp\/v2\/media\/26072"}],"wp:attachment":[{"href":"https:\/\/www.machines4u.com.au\/mag\/wp-json\/wp\/v2\/media?parent=26068"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.machines4u.com.au\/mag\/wp-json\/wp\/v2\/categories?post=26068"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.machines4u.com.au\/mag\/wp-json\/wp\/v2\/tags?post=26068"},{"taxonomy":"yst_prominent_words","embeddable":true,"href":"https:\/\/www.machines4u.com.au\/mag\/wp-json\/wp\/v2\/yst_prominent_words?post=26068"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}