{"id":31455,"date":"2025-01-17T10:08:36","date_gmt":"2025-01-17T00:08:36","guid":{"rendered":"https:\/\/www.machines4u.com.au\/mag\/?p=31455"},"modified":"2025-01-23T11:47:03","modified_gmt":"2025-01-23T01:47:03","slug":"cat-cva-services-commitment","status":"publish","type":"post","link":"https:\/\/www.machines4u.com.au\/mag\/cat-cva-services-commitment\/","title":{"rendered":"Cat\u00ae CVA Services Commitment"},"content":{"rendered":"\n<p style=\"font-size: 10pt;\">Presented by <a href=\"https:\/\/www.machines4u.com.au\/directory\/Caterpillar-of-Australia-Pty-Ltd\/1711\/\" target=\"_blank\" rel=\"noopener\">Caterpillar of Australia Pty Ltd<\/a><\/p>\n<h2>Cat\u00ae CVA with Services Commitment. It\u2019s more than an agreement. It\u2019s a promise.<\/h2>\n<p><span style=\"font-weight: 400;\">With a Services Commitment in your next Cat<\/span><span style=\"font-weight: 400;\">\u00ae<\/span><span style=\"font-weight: 400;\"> Customer Value Agreement (CVA), your genuine Cat parts and your dealer service technician will be there when promised.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When it comes to running a successful operation, one thing is for sure \u2014 the best way to stay ahead, is to plan ahead. A Cat<\/span><span style=\"font-weight: 400;\">\u00ae<\/span><span style=\"font-weight: 400;\"> CVA is all about helping to keep your Cat machine running, and in prime condition. When you structure your tailored CVA with your Cat dealer, you can spend more time focusing on your business and less time organising machine maintenance.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you already have a CVA, you\u2019ll continue to enjoy all the reliability you\u2019ve come to expect. With the addition of Services Commitment, your genuine Cat parts will be there when you need them, as well as a technician service response. This gives you even more confidence about the smooth running of your operation.<\/span><\/p>\n<h2><b>Here\u2019s how it works<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">With a Services Commitment in your next Cat Customer Value Agreement, you\u2019ll experience parts on time and priority technician service response depending on your level of CVA.<\/span><\/p>\n<h3><b>PARTS AVAILABILITY<\/b><\/h3>\n<ul>\n<li><span style=\"font-weight: 400;\"> Let your Cat dealer know when you need the parts.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Your maintenance parts will be available when you need them, as soon as end of <\/span>the next business day.*<\/li>\n<\/ul>\n<ul>\n<li><span style=\"font-weight: 400;\"> Your repair parts will be available when you need them, as soon as end of the <\/span>second business day.*<\/li>\n<\/ul>\n<ul>\n<li><span style=\"font-weight: 400;\"> If your parts don\u2019t arrive on time, you\u2019ll receive Cat Credits for the value of the parts <\/span>up to $1000*.<\/li>\n<\/ul>\n<h3><b>SERVICE RESPONSE TIME<\/b><\/h3>\n<ul>\n<li><span style=\"font-weight: 400;\"> Let your Cat dealer know when you need to service your machine.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Technician response when promised, to fix or diagnose repairs.*<\/span><\/li>\n<\/ul>\n<figure id=\"attachment_31456\" aria-describedby=\"caption-attachment-31456\" style=\"width: 654px\" class=\"wp-caption aligncenter\"><img fetchpriority=\"high\" decoding=\"async\" class=\"size-full wp-image-31456\" src=\"https:\/\/magmedia.machines4u.com.au\/wp-content\/uploads\/2025\/01\/16150351\/CAT-CVACommitment.jpg\" alt=\"\" width=\"654\" height=\"362\" srcset=\"https:\/\/magmedia.machines4u.com.au\/wp-content\/uploads\/2025\/01\/16150351\/CAT-CVACommitment.jpg 654w, https:\/\/magmedia.machines4u.com.au\/wp-content\/uploads\/2025\/01\/16150351\/CAT-CVACommitment-300x166.jpg 300w, https:\/\/magmedia.machines4u.com.au\/wp-content\/uploads\/2025\/01\/16150351\/CAT-CVACommitment-570x316.jpg 570w, https:\/\/magmedia.machines4u.com.au\/wp-content\/uploads\/2025\/01\/16150351\/CAT-CVACommitment-270x149.jpg 270w, https:\/\/magmedia.machines4u.com.au\/wp-content\/uploads\/2025\/01\/16150351\/CAT-CVACommitment-100x56.jpg 100w\" sizes=\"(max-width: 654px) 100vw, 654px\" \/><figcaption id=\"caption-attachment-31456\" class=\"wp-caption-text\"><em>CVA Services Commitment. Source: Supplied.<\/em><\/figcaption><\/figure>\n<p><span style=\"font-weight: 400;\">All of this is designed to keep your machines and your business running efficiently. It&#8217;s an investment in your business&#8217;s productivity, reliability and long-term success.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Just a reminder of what your Cat CVA can do for your business:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Helps to keep costs under control. <\/b><span style=\"font-weight: 400;\">Various plans are available, from scheduled parts delivery all the way up to comprehensive maintenance and repairs.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Helps to increase uptime. <\/b><span style=\"font-weight: 400;\">When you get your genuine Cat parts delivery and repairs on-site, it can help boost operational efficiency.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Expert dealer support.<\/b><span style=\"font-weight: 400;\"> If the unexpected happens, you can rely on your local Cat dealer to provide machine support, through your standard warranty and Equipment Protection Plan (EPP). EPPs offer troubleshooting diagnostics for repairing newer machines, using genuine Cat parts.<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Just as you are committed to meeting the needs of your customers, CVAs are designed to meet the needs of you and your business. That\u2019s why it\u2019s a great idea to work with your Cat dealer to design a CVA that\u2019s tailored to you. What\u2019s more, you can choose when you take out your CVA \u2013 when you purchase your machine, or later. Your CVA can cover a single machine, or an entire fleet.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With the added benefit of Services Commitment, it\u2019s a promise for timely service and parts availability to keep your machines up and running.<\/span>\u00a0<span style=\"font-weight: 400;\">Get the parts and technician expertise you need \u2014 when you need it.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To create the right CVA for your needs and learn more about Cat CVA Services Commitment, get in touch with your local Cat dealer or visit <a href=\"https:\/\/www.cat.com\/en_AU\/support\/maintenance\/customer-value-agreements.html?utm_content=701ho000001obrviak_cisd_anz_2025_cva_services_commitment_tactical_jan25_m4u_disp_701ho000001obspiak&amp;utm_source=machines4u&amp;utm_medium=cpc&amp;utm_campaign=701ho000001obrviak_cisd_anz_2025_cva_services_commitment_tactical_jan25_m4u_disp_701ho000001obspiak&amp;utm_term=cva_disp\" target=\"_blank\" rel=\"noopener\">cat.com\/cva-au<\/a>.<\/span><\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong><em>What are Cat Credits?<\/em><\/strong><\/p>\n\n\n\n<p><em>Cat Credits are credit discounts you can use toward your next qualifying Cat purchase. Use Cat Credits to pay for qualifying purchases including parts and services at your local Cat dealer or online at <a href=\"http:\/\/parts.cat.com\">parts.cat.com<\/a>, or using the Cat Central app.&nbsp;<\/em><\/p>\n\n\n\n<p><strong><em>Earn, spend and save with Cat Credits.<\/em><\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><em>Starting to use Cat Credits is easy. Just register at <a href=\"http:\/\/mycatfinancial.com\" data-type=\"link\" data-id=\"mycatfinancial.com\" target=\"_blank\" rel=\"noreferrer noopener\">MyCatFinancial.com<\/a> to view your available credits. Cat Credits come to you via an emailed certificate from Cat Financial.&nbsp;<\/em><\/li>\n\n\n\n<li><em>To use Cat Credits online \u2013 on <a href=\"http:\/\/parts.cat.com\" data-type=\"link\" data-id=\"parts.cat.com\" target=\"_blank\" rel=\"noreferrer noopener\">parts.cat.com<\/a> or the Cat Central app \u2013 all you need to do is choose Cat Credits as your payment method and enter your Cat Credits account number to view and apply credits when you check out.&nbsp;<\/em><\/li>\n\n\n\n<li><em>Visit <a href=\"http:\/\/cat.com\/catcredits\" data-type=\"link\" data-id=\"cat.com\/catcredits\" target=\"_blank\" rel=\"noreferrer noopener\">cat.com\/catcredits<\/a> for more information and terms and conditions.<\/em><\/li>\n<\/ul>\n<\/blockquote>\n\n\n\n<p><b>Terms &amp; conditions:<\/b><\/p>\n<p><i><span style=\"font-weight: 400;\">*Available from participating Cat dealers, which may not be all Cat dealers in Australia. Subject to restrictions and availability. The service levels and Cat Credits value stated above are based on minimum program conditions. Each participating Cat dealer is an independent business and may decide to offer different levels, values or conditions at its own discretion. Please speak to your Cat dealer for full details and eligibility. For more information on Cat Credits, please visit <a href=\"http:\/\/www.cat.com\/cat-credits\" target=\"_blank\" rel=\"noopener\">www.cat.com\/cat-credits<\/a>.<\/span><\/i><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Presented by Caterpillar of Australia Pty Ltd Cat\u00ae CVA with Services Commitment. It\u2019s more than an agreement. It\u2019s a promise. With a Services Commitment in your next Cat\u00ae Customer Value Agreement (CVA), your genuine Cat parts and your dealer service technician will be there when promised. When it comes to running a successful operation, one [&hellip;]<\/p>\n","protected":false},"author":40,"featured_media":31473,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7838,35],"tags":[123],"yst_prominent_words":[],"class_list":["post-31455","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-construction","category-featured","tag-construction"],"_links":{"self":[{"href":"https:\/\/www.machines4u.com.au\/mag\/wp-json\/wp\/v2\/posts\/31455","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.machines4u.com.au\/mag\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.machines4u.com.au\/mag\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.machines4u.com.au\/mag\/wp-json\/wp\/v2\/users\/40"}],"replies":[{"embeddable":true,"href":"https:\/\/www.machines4u.com.au\/mag\/wp-json\/wp\/v2\/comments?post=31455"}],"version-history":[{"count":39,"href":"https:\/\/www.machines4u.com.au\/mag\/wp-json\/wp\/v2\/posts\/31455\/revisions"}],"predecessor-version":[{"id":31501,"href":"https:\/\/www.machines4u.com.au\/mag\/wp-json\/wp\/v2\/posts\/31455\/revisions\/31501"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.machines4u.com.au\/mag\/wp-json\/wp\/v2\/media\/31473"}],"wp:attachment":[{"href":"https:\/\/www.machines4u.com.au\/mag\/wp-json\/wp\/v2\/media?parent=31455"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.machines4u.com.au\/mag\/wp-json\/wp\/v2\/categories?post=31455"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.machines4u.com.au\/mag\/wp-json\/wp\/v2\/tags?post=31455"},{"taxonomy":"yst_prominent_words","embeddable":true,"href":"https:\/\/www.machines4u.com.au\/mag\/wp-json\/wp\/v2\/yst_prominent_words?post=31455"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}